A two-part approach can help IT comply with SLAs to satisfy end users.
IT and business must learn to speak a common language, manage according to business outcomes, and organize for value.
From confusion to overly ambitious goals, we look at five causes of EA program failure and how you can overcome them.
IBM managers look at key events and company strategy from 2009 and explain what it means for customers in 2010.
IT must balance the need for reducing costs while keeping data secure, meeting compliance requirements, and improving services to business users.
Green IT is no fad. Paying attention to how resources are used to deliver information services in an energy-efficient, environmentally, and economically-friendly manner to boost efficiency and productivity is here to stay.
An economy on the cusp of recovery presents an unprecedented opportunity, particularly when it comes to transforming underperforming IT operations.
How IT organizations are managing the mainframe environment to reduce costs while delivering greater value.
How intelligent software can help enterprise IT organizations meet service levels and protect the core business while using fewer assets.
A new survey finds that IT organizations are thinking strategically about the implications of "going green."
Big Iron data warehousing might be a pipe dream, but on balance IBM's zIIP engine has provided a bonus for data management in mainframe environments.
Does the U.S. Justice Department's inquiry into IBM's activities mean Big Blue is too dominant in the mainframe market?
Despite IT pros' concerns about outsourcing's net effect on network security, the true impact is still unclear.
How can you make IT run smoothly with less money while you continue to resolve the daily glitches and problems that must be addressed?
In the online banking segment, some industry watchers warn, the bad guys are winning the war against unsuspecting account holders.
Backup is a necessary evil whose hard costs (including disk, bandwidth, and software) are easy to calculate. Beware these three not-so-obvious costs that can cost IT thousands of dollars.
If installed capacity is any indication, the mainframe isn’t going anywhere any time soon. Most mainframe shops have a huge MIPS footprint.
What does it take to achieve a performance culture that drives growth and profitability? We explore the key characteristics an enterprise needs for success.
Replacing error-prone deployment scripting with intelligent automation can positively impact your IT operations in no more than 100 days.
Far from being exemplary of the state-of-the-art in cyber warfare, July’s DDoS attacks were exemplary of something else: the state-of-the-mundane.