In-Depth

IT Process Automation

How to turn manual and mundane workflow processes into automated, error-free tasks

IT has long used task automation to get work done, but now it can turn manual, mundane workflow processes into automated, repeatable, and error-free tasks. The secret is to use process automation.

We discuss the common misperceptions about the technology, explain its benefits, and explain how virtualization affects automation with George Kellar, COO of Opalis Software. George also offers some best practices for getting started with process automation.


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