After processing has been completed, it has been estimated that 30-40 percent of help desk problems concern output management. The issues, challenges and - most importantly - the solutions are addressed in thi article.
The Web is driving OLTP to ever-higher demands for performance and scalability, so when the time comes to re-evaluate enterprise architecture, exploring a new database alternative can be truly rewarding.
How to Trust, and Verify, Y2K Work
While some IT professionals still view data mining as low priority within their day-to-day network operations; more and more, the software tools used in business technology management are borrowing from data mining methods to become more intelligent.
Four-Way Power for Netfinity 5500; 450Mhz Xeon Processors; Windows 2000 Hardware; IntelliStation Z Pro; OBI News
With a new crop of graduates with component-based training and Java's recent explosion on the the programming scene, object-oriented and component-based systems are rapidly becoming a reality. And for organizations supported by S/390 business servers, this presents a challenge.
How can this be so? Learn how SNA applications can now be maintained - without changes - and interoperate over a pure IP network, while still maintaining SNA qualitites.
In the first of his two-part article, the fundamentals of software defect investigation and resolution are discussed, in order to help MVS developers by presenting a methodical approach to understanding the process of tracking down and solving a production software error.
IBM and independent software vendor Pick Systems have enjoyed a 10-year working relationship, that has continued to grow stronger over the years. In the past few years, the relationship has evolved into a true co-marketing partnership. As a result, the companies work together to optimize solutions and win new business.
As a building block to the performance management process, I/O management, acheduling, CPU resources and quality metrics can prove essential to increasing customer satisfaction, while decreasing costs.
This introduction to CICS support for enabling Internet access to CICS systems and applications attacks the problem of knowing which support to use for specific requirements.
The IBM Software Group has developed an extensive network of software business partners whose knowledge of e-business can benefit the building of their businesses.
Data Warehouse Apps Raise Privacy Issues
Eurologic's Storage Subsytems for Dell; Y2K-Related Failures; Interliant Receives Beacon Award; EDS, A.T.Kearney and NCR Partnership.
Service Level Agreements (SLAs) can by maintained by building a well-designed network that integrates multiple protocols and services over an IP infrastructure. Network managers must use tools that are designed for a multi-protocol, integrated services environment to establish accurate response times and to maintain SLAs.
IBM has lanched a direct ship fulfillment program that may threaten its distributors' sales margins. Meanwhile, it's also expanding worldwide service efforts, which may encroach on its VARs' integration business. In redefining its channel relationships, will IBM emphasize cooperation or competition? And in adapting to the change, will the channel stress volume or value?