In-Depth

Podcast: Using Change Management to Move from Chaos to Control

When it comes to change management, chaos still reigns in IT. We explain how to regain control by implementing and administering an efficient change management system in your shop.

When it comes to change management, it’s still a chaotic environment for IT. From manual processes to doing things fast (rather than doing things the right way), getting a handle on change is the key to keeping service levels high.

You can tame the chaos, according to Jim Hickey, chief marketing officer at mValent, a company that tackles IT complexity and compliance in automation software. Jim explains how you can implement and administer an efficient change management system in your shop.


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