SunGard Adds Vendor, Work-Force Assessment to Continuity Management Solution

SunGard Availability Services' software helps organizations strengthen business continuity plans, identify potential vulnerabilities

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SunGard Availability Services has released two new software solutions that help organizations assess the resilience of vendors and readiness of employees in business continuity planning. SunGard Vendor Assessment and SunGard Work Force Assessment help organizations mitigate supplier and personnel risks to ensure speedy recovery from disruptions to business and IT operations.

SunGard Vendor Assessment and Work Force Assessment are new components of the SunGard Continuity Management Solution, which manages the entire lifecycle of business continuity planning, testing, and execution processes. SunGard’s integrated suite approach helps organizations save time with single data entry, centralized security and reporting across all continuity modules.

SunGard Vendor Assessment software reduces the time needed to maintain vendor records by allowing vendors to make updates to their business continuity information through a standard survey. The survey inquires about vendor business continuity plans in areas including crisis management and notification, pandemic preparedness, business operations and technology.

The software provides assessment capabilities to rate vendors based on survey responses, enabling organizations to compare competing vendor ratings and identify suppliers not complying with continuity requirements. The assessment information can assist organizations in making decisions about vendor renewals and contract evaluations.

SunGard Work Force Assessment software helps organizations evaluate their personnel’s abilities to respond to business and IT disruptions. It provides a tool for collecting and reporting critical employee information, including skills and certifications, roles in continuity activities, work-at-home capabilities, reliance on transportation methods, continuity testing, and recovery experience.

The software allows personnel to review and update their business continuity plan records and assigned attributes, making it easier for organizations to collect and maintain accurate information. It provides a centralized way to identify each employee’s significance in a recovery process and identify areas where additional back-up personnel resources should be considered. Organizations can use the records to spot where cross-training and cross-certification programs should be implemented to help improve overall readiness.

Both tools are available now. More information is available at

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