New Alteva Unified Communication Solution with VoIP Targets SMBs

Integrates voice with Exchange, SharePoint, and Office Communications Server.

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Alteva, a unified communications solution provider, has engaged in a partnership with Microsoft and BroadSoft to provide a hosted Unified Communications (UC) solution to small businesses. Alteva has developed a way to interconnect its hosted voice and messaging services with Microsoft Communication Services product suite, including Microsoft Exchange, SharePoint, and Office Communications Server (OCS), for both small business and enterprise customers.

Alteva has been selected as one of the only hosted voice service providers to offer the complete suite of Microsoft Communication Services, with integrated voice services.

“By allowing for more fluid and direct collaboration between employees with one another, suppliers, partners and clients, a unified communications solution helps businesses of any size to streamline communications,” said William Bumbernick, CEO, Alteva. “It also helps reduce costs and minimize delays to assure faster interaction with anyone important to the organization, even if they are not physically at the same location. By working together with an innovative company like Microsoft, we are now able to provide a proven and reliable, fully integrated communications solution.”

UC is much more than just sending voice mail messages as WAV files to an inbox. Alteva’s UC product with the full suite of Microsoft Communication Services products integrated with Voice over IP phone service, allows for a cloud-based UC environment where basic business-based technology such as voice is combined with office communications such as instant messenger, video conferencing, desktop sharing, and telepresence. This capability changes the landscape of enterprise businesses, creating unprecedented productivity enhancements.

Because each organization is different and has different communication needs, Alteva has just launched a Web store, where organizations with less than 25 users can select the right UC solution to suit their needs.

Alteva has designed four different UC packages from which small businesses can choose from including its UC Complete bundle that allows users to realize the benefits of a fully-integrated, HD voice-enabled unified communications solution (priced from $38 per user, per month), Alteva Collaboration and Voice Communications (priced from $25 per user, per month), Alteva Desktop and Expanded Collaboration (priced from $28 per user, per month) and Alteva Desktop Communications Basic (priced from $15 per user, per month). Alteva also offers a la carte purchasing options for those who seek only to purchase Exchange e-mail, OCS, or Alteva's hosted VoIP.

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