The Georgia Tech Research Institute (GTRI) found itself in the middle of an application conflagration when new, Oracle-based applications refused to share desktop space with older, internally-developed applications. GTRI considered several options to help the applications learn to coexist, but, eventually, turned to Chicago-Soft's WALLS implementation that allows GTRI to create packages, identify conflicts and insulate executables, simplifying the overall software-deployment process.
The advent of the Web marketplace has forced companies to reevaluate their approach to customer service strategies. Many organizations rely on customer relationship management software to provide a consistent experience for customers at all points of contact with the organization. But, this software does not provide access to back-end applications. A new class of software, control broker technology, could be the answer to bridging the gap.
Correlation is emerging as a key technology for managing end-to-end delays for the revenue-generating transactions of the enterprise. Once the key issues are identified, the same time-based statistics can then be used to both look for historical patterns as well as trends that indicate future growth in activity.
Zartic Inc., a full-service beef, poultry, veal and pork processor, provides chicken nuggets, beef patties and wings to food service operators, restaurants and distributors nationwide. In order to keep operations streamlined and efficient, Zartic implemented an AS/400-based, automated data warehouse that capitalizes on existing knowledge and legacy systems.