IBM Global Services Blossoms at Spring Internet World

IBM is using this year's Spring Internet World in Los Angeles to launch a series of e-business-related services and software. The new offerings encompass: an online consulting service, a return on Web investment solution, Web commerce software and services, and IT skills services.

"Behind the hype of the Internet there's hard work involved in making sure the Web delivers real business results," says Buzz Waterhouse, general manager of e-business, IBM Global Services. "The services and software we're announcing today help customers navigate the complexity, make sound business decisions about what's right for their company and provide practical, integrated solutions. We're addressing the 'business' in e-business."

IBM's e-business Accelerator is an on-line consulting service designed to help executives understand how they can use the Web for their companies' competitive advantage, according to information released from Internet World. Accelerator is an interactive Web site that provides information, consulting advice and customized assessments on a company's readiness to enter the digital marketplace.

Commerce Integrator is a software package that links commerce Web sites to more than 35 different platforms, including ERP systems. IBM Commerce Integrator, an optional feature for IBM Net.Commerce, integrates commerce Web sites with back-end systems and corporate data, enabling companies to realize increased ROI as they improve the efficiency of core business processes such as fulfillment, logistics and customer service. A set of implementation services was announced in tandem with Commerce Integrator.

Also on the services front, IBM introduced proactive and predictive services to address the architecture of a Web site, provide performance and capacity modeling, and test the application, software, hardware and network in a way that simulates the live environment.

IBM also launched Skills Transformation Services for e-business, learning offerings to quickly help information technology teams develop the critical skills needed to speed a company's transition to e-business. IBM conducts a skills assessment engagement to uncover skill gaps, and then creates customized training plan that is synchronized with the company's e-business application development project.

--L. Greenemeier

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