Zenprise Extends Microsoft System Center Operations Manager 2007 with Automated Troubleshooting

Deep integration with Operations Manager 2007 cuts alert volume up to 95 percent

Zenprise, Inc. today announced the release of the Zenprise Connector for Operations Manager 2007, which extends Microsoft System Center Operations Manager 2007 with advanced diagnostic and troubleshooting capabilities. It reduces alert volume and significantly decreases troubleshooting time for application problems.

Zenprise enables system and e-mail administrators to quickly and proactively resolve complex issues in Exchange and BlackBerry environments. Patent pending algorithms enable Zenprise to identify e-mail issues, pinpoint their cause, and deliver step-by-step instructions to fix the problem.

The Zenprise Connector for Operations Manager 2007 is available as part of Zenprise 3.0 and employs over 5,000 advanced diagnostic tests to automatically troubleshoot problems. Additionally, context sensitive step-by-step resolution instructions are embedded directly in the Operations Manager console, enabling quicker resolution to e-mail problems.

The solution gives IT professionals the ability to do more with existing resources. By automating the troubleshooting process, Zenprise quickly isolates the true cause of problems. Beta users report reducing up to 80 percent troubleshooting time.

Features of the integrated Operations Manager and Zenprise solution include:

  • Context-sensitive step-by-step instructions to resolve problems embedded directly in the Operations Manager console

  • Extension of the Exchange, Active Directory, DNS, IIS, Windows Server Operations

  • Statistical-based event correlation groups related alerts across email infrastructure

For more information about the company or its products, visit http://www.zenprise.com

About the Author

James E. Powell is the former editorial director of Enterprise Strategies (esj.com).