Open Text E-mail Management 10 Enhances Classification to Combat Content Overload

Provides reliable, consistent method that identifies, deletes unimportant or transitory e-mail

Note: ESJ’s editors carefully choose vendor-issued press releases about new or upgraded products and services. We have edited and/or condensed this release to highlight key features but make no claims as to the accuracy of the vendor's statements.

Open Text Corporation has updated its Open Text E-mail Management for Microsoft Exchange. The e-mail management solution helps companies reduce skyrocketing e-mail storage requirements and enhance their ability to respond to eDiscovery requests. Using its control and automation features, companies can automate and safeguard the disposition of unimportant e-mail and provide common-sense mechanisms for users to identify and retain business-critical messages.

Rampant and insurmountable growth has made e-mail a growing liability for organizations around the world. The challenges associated with failing to implement a content retention plan for e-mail are multifold and complex; litigation risk, cost, and unsustainable growth of electronically stored information are also challenging enterprises.

Open Text’s e-mail management capabilities are an integral part of the Open Text ECM Suite, which provides a broad, comprehensive set of integrated ECM capabilities. The new Open Text E-mail Management 10 for Microsoft Exchange systematically captures business value and intended record e-mail messages, and offers a reliable and consistent method for identifying and deleting unimportant or transitory e-mail.

Key features include:

  • Common-sense message classification mechanisms: Multiple message classification mechanisms are designed implicitly around the way users work. Users can assign classifications to existing folders in their mailbox, classify messages in-place within the mailbox, or on-send when composing new e-mail messages. Classifications then drive the appropriate capture of important messages into the Open Text ECM Suite, and retention in accordance with policy.

  • Role-based classifications: To provide a simple user experience, classification choices are presented to users based on their role within the company, ensuring they always have a relevant and targeted selection of options to identify what e-mails represent.

  • User-friendly e-mail management assistant: An intuitive e-mail management assistant provides users with a real-time view into what is happening in their managed mailbox. Information about how specific e-mails have been classified and managed, as well as a dynamically generated view of unimportant messages pending deletion is always available to users, ensuring they have a final opportunity to review and save potentially important messages.

Open Text E-mail Management for Microsoft Exchange is available now. More information is available at

Must Read Articles