NetSupport Simplifies Central Discovery, Management, Tracking of Assets for SMBs

NetSupport DNA 2.5 asset management software released

Alpharetta, GA -- December 2, 2005 -- IT asset management will rank as one of the top five priorities for CIOs through 2006, according to a leading industry analyst. Until now, however, tools for inventorying and managing IT assets have remained beyond the budget of most small to mid-sized companies. With the release of NetSupport DNA 2.5, Dynamic Network Administration software, IT professionals at such organizations have an affordable, easy-to-use system for keeping IT costs in check.

“The analyst report revealed that a majority of organizations do not have efficient ways of keeping track of their IT assets,” says Dave Auwarter, president of NetSupport. “That opens them up to dangers like system downtime from improperly implemented upgrades, potential licensing violations, poor customer service, overpaying on license fees and improper usage of software and the internet by employees. With NetSupport DNA, IT departments at small and medium-sized firms can know what hardware and software they have in place, monitor application usage, budget more accurately for upgrades, improve their in-house IT support and performance, and even track Internet usage -- all resulting in greater efficiency and reduced IT costs.”

The new version of NetSupport DNA 2.5 features an alerting module for tracking changes from the enterprise level down to the PC level. NetSupport DNA 2.5 also includes a new software distribution scheduler that allows a specific time and date to be set when initiating a package deployment for optimal resource management. With the latest version, together with full support for Windows 98 and above, Red Hat 9, Red Hat Enterprise, SuSE 9, and Fedora Core 6 Linux distributions are supported.

To further aid simplicity of operator navigation, the NetSupport DNA interface has undergone a complete upgrade. NetSupport DNA 2.5 includes hardware and software inventory, software distribution, application and web metering, query-based reporting, alerting, a web-based help desk component and remote control functionality.

As an out-of-the-box solution for IT managers, NetSupport DNA eliminates hidden implementation and training costs. “With just a few clicks, IT managers can learn how many computers on their network have Windows ‘98 loaded, how many users go to certain URLs and for how long, who uses which applications more than once a week, and so on,” says Auwarter. “NetSupport DNA suits the needs of IT departments that have tight budgets, less manpower and less time in which to accomplish more tasks.”

About NetSupport, Inc.

NetSupport's flagship products are NetSupport Manager PC remote control and desktop management, NetSupport DNA enterprise IT asset management, and NetSupport School computer lab instruction and monitoring software. For more information, visit

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