Managed service complements company’s message processing infrastructure solutions
                    
		            
                
                    
                    
                    
                 
            
                
	                
                    
                                        
		            
                    Automated customer issue analysis, response, and routing solution powered by text mining
                    
		            
                
                    
                    
                    
                 
            
                
	                
                    
                                        
		            
                    Reporting and analysis solution provides immediate answers about the state and use of IT infrastructure
                    
		            
                
                    
                    
                    
                 
            
                
	                
                    
                                        
		            
                    Provides single solution for secure, comprehensive monitoring of internal enterprise, public cloud, and private cloud computing resources
                    
		            
                
                    
                    
                    
                 
            
                
	                
                    
                                        
		            
                    Suites offer better visibility into IT assets, simplified day-to-day manageability, and improved end-user productivity 
                    
		            
                
                    
                    
                    
                 
            
                
	                
                    
                                        
		            
                    Second-generation of FactFinder provides service-level visibility for management and support of business-critical applications
                    
		            
                
                    
                    
                    
                 
            
                
	                
                    
                                        
		            
                    Improves e-mail security for small and medium sized enterprises
                    
		            
                
                    
                    
                    
                 
            
                
	                
                    
                                        
		            
                    Enables z/OS batch applications for restartable operation
                    
		            
                
                    
                    
                    
                 
            
                
	                
                    
                                        
		            
                    Increases reliability, expands functionality
                    
		            
                
                    
                    
                    
                 
            
                
	                
                    
                                        
		            
                    Version 6 of the OmniPeek Distributed Analysis Suite Unveiled