Compaq Adds to activeAnswers

Using the Internet as a support tool, Compaq Computer Corp. launched a Web site in June full of activeAnswers, which consist of technical information to aid Compaq solution partners, resellers and customers that are using specific products. Now the company has added five activeAnswers to the subscription-based extranet.

The five activeAnswers added to the site are for e-commerce, Check Point FireWall-1, Oracle Data Mart solutions, Microsoft Exchange Server and Novell NetWare 5.0.

The activeAnswers are developed in conjunction with ISVs, and consist of technical information that helps with implementing, deploying and maintaining the applications. This includes white papers, technical guides, and other tips from the vendors and other users who have already installed the product. The activeAnswers are broken into categories of deployment, planning and operations.

"It is clearly our vision that we’ll continue to populate this site with free and fee-based activeAnswers. Literally, we plan to have hundreds of activeAnswers for popular and emerging ISVs in the marketplace," says Rick Frazier, vice president of marketing and partnering, enterprise solutions group, Compaq.