E-Business Giants Lawson, Siebel Combine on Integrated Product Line

Siebel Systems Inc. (San Mateo, Calif.) and Lawson Software (Minneapolis) have announced a global distribution agreement in which Lawson will integrate and sell its new line of enterprise applications with Siebel's suite of eBusiness applications for sales, marketing, and customer service.

Lawson's worldwide sales force will sell this complete family of eBusiness solutions and eServices along with industry-specific technical training, consulting and support to both midsized firms and large enterprises. The combined product suite, marketed as a component of lawson.insight, will be available in the second quarter of 2000. Siebel eBusiness Applications integrated with lawson.insight's Self-Evident Applications and transaction engines will become a primary Lawson product line comprising sales, marketing and customer service, as well as enterprise functions. The announcement claims that this combined solution will let Lawson customers move from a process-centric to customer-centric focus and gain insight into every aspect of their business across all channels.

"Companies today require eBusiness applications that are robust and scalable, with the capability to encompass customer-related operations across multiple channels -- from phone, to fax, email and the Web," says Jay Coughlan, president and COO of Lawson Software. "Together, Lawson and Siebel Systems can deliver an industry-leading, end-to-end eBusiness solution that leverages both firms' strengths and supports our strategic focus of powering eBusiness enterprises and digital communities."

"This partnership demonstrates the deep commitment Lawson and Siebel Systems share in meeting the demand for end-to-end solutions that integrate enterprise resource planning and customer-facing, eBusiness functions," says David Schmaier, senior vice president, products, Siebel Systems. "We are pleased that Lawson has chosen Siebel Systems as its partner in its strategy to provide integrated eBusiness products and services. Our association with Lawson, a leader in enterprise applications, further strengthens our established position as the world's leading provider of eBusiness software applications."

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  • Siebel Systems Inc. (new window)
  • Lawson Software (new window)