World Access Selects IBM to Process Calls

World Access, a global provider of telecommunications services, has purchased the largest-ever IBM eServer iSeries system to process billings for more than 100 million telephone calls per day.

The powerful IBM eServer i840 is the backbone of World Access’ Electronic Bill Presentment and Payment e-commerce system. It is being installed at the company’s worldwide headquarters in San Diego and will run an iSeries-based billing application called Genius, which allows the company to manage all aspects of billing management.

World Access is a provider of bundled voice, data and Internet services for small- to mid-sized companies in 13 European markets, and operates a carrier-grade network in 14 countries, including the United States, and all key Western European international long-distance markets. The company recently purchased $600 million international long-distance carrier WorldXChange, which dramatically increased the demands on the World Access e-business infrastructure.

The new IBM eServer i840 is built to handle the extreme demands of a multi-workload environment, where core business applications must interoperate effectively with new e-business applications. Its 24-way processors are complemented with expandability options of up to 19 terabytes of disk and up to 96 gigabytes of memory, making it the most powerful iSeries model available. With breakthrough save/restore capability, the new High Speed Link (HSL) enables the i840 to have more than two terabytes of data backed up every hour. This is a key factor in processing more than one million calls per day. In addition to bill processing for millions of phone calls, this IBM e-commerce solution will allow customers to view and pay their bills online.

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