Sun and Partners to Offer CRM Solutions

Sun, iPlanet E-Commerce Solutions, a Sun-Netscape Alliance, and i2 Technologies Inc. will form an alliance designed to help advance the development and adoption of next-generation Customer Relationship Management (CRM) solutions. The alliance includes joint engineering, sales, support and marketing activities. The solutions developed under this alliance are intended to enable iPlanet and i2 software to be interoperable on the Sun platform.

The offering, scheduled to be available later this year, is intended to be a set of services providing interoperability between i2 CRM Solutions and the iPlanet e-business solutions on the Sun platform. The i2 CRM solution is a suite of applications that power the planning and execution of customer-facing business functions while managing orders throughout the process. The iPlanet SellerXpert and iPlanet BillerXpert software will provide electronic bill/invoice presentment and payment solutions.

Products and services from the alliance will be supported through Sun and i2 sales and pre-sales support resources. PricewaterhouseCoopers will act as a preferred integrator.

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