nVision Fault Manager for Java Released

nVision Fault Manager for Java improves uptime and availability for Java applications and Web services and reduces IT support costs

Austin, TX, August 10, 2004 – nVision Software Technologies, LLC. today announced nVision Fault Manager for Java. Complementing nVision Fault Manager for .NET, nVision Fault Manager for Java provides IT managers who manage business-critical Java applications and Web services with affordable, real-time detection and notification of errors and exceptions, giving them visibility and control of their Web service environments.

“nVision Fault Manager for Java streamlines the troubleshooting process when we experience a problem with one of our Java applications,” said Clif Hargrove, Director of Operations - eCommerce at Group1 Software, a Lanham, Maryland-based worldwide provider of data quality services for the CRM, ERP and Business Intelligence markets. “Fault Manager lets our staff know when there’s a problem before our users call and gives us detailed information about the problem from the Java environment that we can’t get from anywhere else,” said Hargrove.

Using the industry’s most robust Java instrumentation, nVision Fault Manager for Java gives IT managers the tools they need to be able to quickly identify and resolve errors and exceptions when they occur.

nVision Fault Manager for Java capabilities:

  • Real time Java exception detection: Fault Manager for Java detects application and Web service exceptions in real time.

  • Real time notification: Fault Manager for Java routes exception alerts, based on a set of user definable rules, to the appropriate IT or development personnel via e-mail.

  • Detailed Forensics: Fault Manager collects detailed, contextual error information needed to solve the problem from the Java Virtual Machine and delivers it to the right person in real time.

  • Reporting and Charting: Fault Manager for Java provides a reporting and charting engine for periodic, scheduled and real time reports and charts.

  • Cross Platform: Fault Manager for Java is built on the nVision Visibility Framework, a cross platform, scalable framework that can manage both Java application servers on Windows, Linux or Unix platforms as well as Microsoft .NET based applications and services using Fault Manager for .NET.

  • Application Server Support: nVision Fault Manager for Java supports the industry’s most popular application server platforms including IBM WebSphere, BEA Weblogic, Sun Java System Application Server, Oracle Application Server, Macromedia ColdFusion MX and JBoss Application Server.

Customer Benefits

nVision Fault Manager for Java detects operational errors and notifies IT support personnel before they can impact an organization’s bottom line. Benefits include:

  • Real time detection dramatically improves the Mean Time to Detection of Java faults. Many times IT managers don’t even know they have a problem before it becomes a major outage. Fault Manager for Java notifies them immediately when a problem occurs.

  • Real time notification improves the Mean Time to Notification. Fault Manager for Java’s real time e-mail and SNMP notification notifies the right IT or development resource immediately when an error occurs, eliminating delays that can occur from initial help desk problem diagnosis.

  • Detailed forensics improve the Mean Time to Isolation. Using Fault Manager for Java’s detailed error forensics, IT support professionals now have the detailed information they need, in the context of the error to rapidly resolve Java errors.

  • Improved customer experience – By providing the toolset to rapidly resolve Java faults, nVision Fault Manager for Java delivers an improved customer experience from fewer disruptions.

  • Non-invasive approach enables rapid implementation. nVision Fault Manager for Java uses the industry’s most robust, non-invasive Java instrumentation which means that Java applications don’t have to be recoded or modified. Fault Manager for Java’s ease-of-use means that Fault Manager can be implemented in minutes, not days or weeks.

  • Lower costs -- By streamlined the problem resolution process, nVision Fault Manager for Java delivers higher levels of service while minimizing the workload on the IT staff.

  • Lower upfront investment -- nVision Fault Manager for Java is priced to fit in any IT budget.

Pricing and Availability

Introductory prices for nVision Fault Manger for Java start at $495 for single server implementations and scale based on the number of managed servers. For more information, or to download a trial version of nVision Fault Manager for Java, visit http://www.nvisionsoftware.com or call (888) 600-6660.

About nVision Software

nVision Software develops technologies to instrument and manage Web service networks and application servers. For more information, please visit http://www.nvisionsoftware.com.

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©2004 nVision Software Technologies, LLC. nVision Fault Manager for Java, nVision Visibility Framework and nVisionSoftware are registered trademarks of nVision Software Technologies, LLC. All other company or product names mentioned are used only for identification purposes and may be trademarks or registered trademarks of their respective companies.