CDW Debuts Suite of ROI Toolkits
Help customers build business cases for IT investments
VERNON HILLS, Ill. Aug. 30, 2005 - CDW Corporation, a leading provider of technology products and services to business, government, and education, today introduced new tools to help customers make more informed provisioning and procurement decisions regarding network security, server consolidation, and wireless networking.
CDW created these tools in response to a growing trend of chief information officers who increasingly demand business cases from their IT departments to justify technology expenditures. The toolkits provide businesses with a credible and realistic method for predicting the ROI (return-on-investment) of technology solutions from leading manufacturers.
The toolkits are based on models generated from customer and other industry interviews plus recommendations from experts on CDW’s technology specialty teams. The toolkits are available immediately to CDW customers.
Additional ROI tools are under development.
CDW’s Security, Server Consolidation, and Wireless Networking ROI Toolkits each consists of two key components:
Technology Assessment: a Web-based survey that compares customers with like-sized industry peers on technology deployment (security, wireless, etc.) and operational metrics, this tool is available at http://www.cdw.com/assessment.
ROI Calculator: an application that calculates ROI and other financial metrics for customers deploying specific configurations of technology products and solutions, this tool is used in conjunction with a CDW account manager or technology specialist
“We continually improve our abilities to respond to customers’ IT needs, especially among medium and large organizations,” said Firooz Ghanbarzadeh, Senior IT Solutions Manager at CDW. “IT Managers can use these tools with our technology experts to help predict ROI of technology projects including the ability to compare metrics against companies of similar size and industry. The results can then be presented to management.”
The CDW ROI Toolkits are the newest in a growing list of value-added services that CDW delivers online, over the phone and via its distribution center. These services include Web-based purchase management tools, automated software license management, asset tagging, and the ability to custom configure IT systems prior to shipment. In addition, CDW customers benefit from around-the-clock technical support and access to certified technical specialists and systems engineers who help them assess, design, and support their IT requirements.
CDW® (NASDAQ: CDWC) is a leading provider of technology solutions for business, government, and education. For more information, visit http://cdw.com.