NetSupport Announces NetSupport Manager 9.5 Remote Control and Desktop Management Software

New version offers more platform support, faster performance, new features

Alpharetta, GA -- March 6, 2006 -- NetSupport announces NetSupport Manager 9.5 remote control and desktop management software. Designed for technology professionals to better manage, monitor, and support their IT user base, NSM v9.5 reduces support response times, eliminates travel support costs, and efficiently manages disparate systems through one centralized console. This version introduces a wealth of additional functionality, including an extension to its existing market-leading multi-platform support to now include Mac “Universal” certification and compatibility for the new Intel-based systems together with Solaris OS support (beta).

Adding to its effective desktop management functionality, real-time hardware and software inventory has been expanded to include Linux support, complimenting its existing Windows-based reporting capabilities. Ensuring that the requirements of a constantly changing IT environment are met or exceeded, NSM v9.5 offers support for x64 Intel and AMD processors on both Windows XP 64 and Windows 2003 64.

“For the traditional LAN/WAN-based environments, we’ve added full Linux and Mac support to our existing Windows capabilities. To embrace the ever-increasing mobile working scenario, Windows mobile and Pocket PC support has also been added,” says Marcus Kingsley, group sales and marketing director. “However, this release is as much about responding to customer feedback as it about innovation, with the delivery of features to satisfy the shifting conditions of the IT environment in which we operate.”

Having set the standard and introduced thumbnail monitoring of remote PCs, NSM v9.5 reacts to user feedback with the inclusion of interactive thumbnails where thumbnail size and update interval can be adjusted on the fly. Furthermore, the Control users can mouse-over a specific thumbnail for an expanded view of the selected PC.

Together with improved printer re-direction, supporting USB and network devices; bi-directional 1:1 audio support outside of a remote control session; overall performance improvements gained through optimized color depth options “on the fly”; and a 25 percent increase in gateway performance for communicating via HTTP, NetSupport Manager v9.5 maintains its market-leading status, offering an unrivalled ROI through improved user productivity, customer satisfaction, and organization flexibility.

For a complete feature listing and to download the free trial license, visit or contact your nearest approved NetSupport vendor.

About NetSupport

NetSupport, Inc. specializes in the development of commercial software packages to manage and support local and wide-area computer networks. Its award-winning products include NetSupport Manager Remote Control and PC Management software, NetSupport DNA Enterprise IT Asset Management and Help Desk software, NetSupport 24-7 Web-based Chat and Remote Support, and NetSupport School software, the leading interactive classroom instructional software solution. For more information and a free 30 day trial, visit or call 1-888-665-0808.