NetworkStreaming Introduces SA300 for Improved Enterprise Tech Support
Enterprise-grade appliance provides 10x performance
RIDGELAND, Miss. -- August 28, 2006 -- NetworkStreaming announced today availability of the SA300 appliance, an enterprise-grade appliance that is the newest product in NetworkStreaming’s portfolio of appliance-based remote support solutions. The SupportDesk™ appliance 300 model is NetworkStreaming’s solution for a high-capacity, enterprise-grade, remote-support solution.
Designed for very large enterprise organizations, the SA300 includes new features for redundancy, quality of service, and faster processing. Handling almost 10 times the load of the existing model, the SA300 features dual processors and power supplies, as well as four hard drives to ensure consistent quality of service even with high support desk incident volumes. As with previous versions, the SA300 is manufactured from high-quality components with meticulous attention to detail, but this model is specially designed to offer enhanced hardware reliability and decreased downtime through the use of redundant components.
NetworkStreaming developed its SupportDesk software to enable IT administrators and help desk personnel to connect to employees’ PCs via a Web-based portal for assistance and troubleshooting. The SA300 appliance is a self-contained application environment, so that the enterprise can avoid monthly fees and connectivity problems inherent with service-based software offerings. Additionally, by hosting the software inside the company’s walls, enterprises are better able to meet compliancy regulations.
With the introduction of the SA300, NetworkStreaming is now better positioned to meet the unique needs of the enterprise, providing them with the tools for compliance ready tech support to all of their employees regardless of where they are or what type of Internet connection they use.
The SA300 appliance, shipping now, is priced at $9,995.
NetworkStreaming specializes in appliance-based solutions for remote control support, access, presentation, and collaboration. NetworkStreaming allows companies to connect to remote clients and co-workers via the Internet anywhere in the world in less than 10 seconds. For more information, visit http://www.networkstreaming.com