Pitney Bowes Group 1 Software Introduces Customer Data Quality CDQ Platform

SOA-based solution provides single, comprehensive view of data for more effective customer communications, enhanced customer loyalty, and more informed decisions

LANHAM, MD, November 7, 2006 -- Pitney Bowes Group 1 Software today introduced its customer data quality (CDQ) platform, enabling businesses and government agencies to better manage their customer data by matching and consolidating information from across the enterprise into a single, comprehensive system of record for more effective customer communications, enhanced customer loyalty, and more informed decision making.

Built on a robust service-oriented architecture (SOA) framework, Group 1 Software’s CDQ Platform delivers enhanced value and experience to meet the needs of agile businesses. The CDQ Platform offers built-in understanding to resolve both syntactic and semantic ambiguities and inconsistencies with global name recognition and advanced entity resolution, coupled with best-of-breed global address data quality and industry-leading geo-coding components.

The CDQ Platform leverages an extensive knowledge base and allows analysts to easily create custom business rules as new composite services that can be published and extended to the enterprise, enabling companies to unify customer account data, eliminate redundancies, link members of the same household, and expand customer knowledge.

“Group 1 Software’s enterprise-class CDQ Platform offers deep domain understanding of format, industry, and cultural variations to deliver accurate, consolidated, and enriched customer information, helping our customers understand and connect with their customers,” said Chris Baker, president of Pitney Bowes Group 1 Software. “By extending this understanding to customer relationship management (CRM), enterprise resource planning (ERP), and customer data integration (CDI) applications and initiatives, Group 1 Software enables its customers to establish the foundation for important business decisions and protect their investments in existing customer information management systems.”

In addition to providing an integrated framework for both batch and transactional CDQ, and rich support for integration with C, C++, VB.COM, C#/.NET, Java, Web services, and XML, the CDQ platform also supports Internet-based software-as-a-service (SaaS) delivery mode, and certified application connectors for SAP, Siebel and Microsoft Dynamics CRM.

For more information, visit http://www.g1.com

Must Read Articles