Kaseya Updates IT Managed Services Software, Adds Support for Microsoft Vista

Kaseya managed service framework extends Microsoft OS support, adds mobile access and management

Jan. 29, 2007 -- Kaseya International Ltd. today announced availability of the latest version of its Kaseya IT managed service software with extended support for Microsoft operating systems, including Microsoft Vista. In addition to Vista support, this release of Kaseya ’s IT management software delivers systems monitoring alerts to mobile devices and support for 64-bit Microsoft operating systems among many other enhancements.

Developed for managed service providers, companies providing IT outsourcing services, and corporate IT organizations, the Kaseya managed service framework is a new generation of managed services software that provides an integrated, automated, and remote systems management solution with a complete view of the IT environment.

Version 4.7 of the Kaseya software allows IT administrators to extend the power of automated IT service delivery to workstations running Microsoft Windows Vista. This capability ensures Kaseya customers have everything they need to manage Windows environments that include Microsoft Vista. Kaseya also has expanded its system management support to include the 64-bit versions of Windows XP and Windows 2003.

Additional Features

In addition to its expanded Microsoft support, Kaseya has added functionality to its Managed Services Automation software to help customers streamline their IT management needs and increase systems reliability and availability.

  • Multilingual Support: Kaseya will support its global growth by localizing its software for various countries over the year starting with Spanish language support

  • Mobile Access and Management: Allows administrators to handle issues any time, anywhere and greatly improve response time and customer service; trouble tickets are delivered to a mobile device so that administrators can securely view, update, and respond to the issue through the mobile device interface

  • Enhanced Remote Access: Defines remote access policies by administrator or remote computer along with end user notification, approval; logging of the start, end, duration, administrator, and reason for accessing the remote computer

  • Enhanced Security Management: Expanded support and automation for patching Microsoft operating systems and applications such as Vista, Exchange Server, and Office

Pricing and Availability

The Kaseya IT Management Framework is offered in international markets through Kaseya Managed Services Providers (MSP), resellers and from Kaseya global offices and representatives. The product is currently available in English and Spanish. Additional language support will be available in 2007, including Brazilian Portuguese, German, Italian, French, and Simplified Chinese. For pricing information, contact a Kaseya MSP or reseller, or go to http://www.kaseya.com/cmp1/contact.phtml to contact Kaseya directly.

About Kaseya

Kaseya is a provider of IT Managed Service Automation (MSA) software for IT solution providers and companies providing IT outsourcing services. In addition, corporate IT organizations also benefit from deploying Kaseya’s enterprise systems management capabilities. Kaseya allows businesses to proactively manage distributed IT infrastructure easily and efficiently with one integrated Web-based platform.