TDWI Audio Report: BI’s Hot, But Useful Tools Not in Place

In a recent survey, more than 63 percent of IT professionals said business intelligence tools are important to their operations.

In a recent survey, more than 63 percent of IT professionals said business intelligence tools are important to their operations. However, fewer than one-quarter had the necessary tools in place. The survey, conducted at Interop New York by IT management provider ScienceLogic, polled systems and network administrators from a wide range of business sectors.

The survey also revealed that although IT managers clearly realize that they need help in managing information, there is a lack of interest in using standards such as ITIL and Configuration Management Databases, or CMDB, to help with that management.

In this interview, we talk with ScienceLogic CEO David Link about the survey results and what they indicate about difficulties IT faces in pulling useful data from conventional BI software. Tools like dashboards, Link says, can help IT management by presenting data in visual, usable formats.

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