Kaseya Updates Framework for IT Automation

Adds support for Intel vPro processor technology, user state management, Mac OS, includes API for integration with third-party products

IT automation software provider Kaseya has released the details of Kaseya 2008, an update to its automation software framework. The new version supports Macintosh OS X, user state management, and Intel vPro processor technology. The solution’s application programming interface (API) helps technology partners and other third parties to tightly integrate their software with the Kaseya framework.

In a company statement, Gerald Blackie, Kaseya’s CEO said: “Kaseya 2008 is newly architected to deliver maximum scalability -- up to 5,000 machines -- while providing unbeatable automated IT service functionality. This gives IT organizations and managed service providers the tools they need to properly ensure IT services support the business. Whether it’s a policy enforcement issue, a power management challenge or a cross-platform management need, Kaseya wants to be the core framework providing automated IT services.”

Supports for Intel vPro extends Kaseya’s framework to manage machines equipped with the Intel Core2 Duo Processor with vPro processor technology, enabling managed service providers (MSPs) and IT administrators to work remotely after hours and manage out-of-band machines by controlling the on/off power of all machines to provide routine IT services.

The company says its IT automation framework integrates technology assets from Versora, which the company acquired in June of last year. The Kaseya User State Management (KUSM) module lets IT professionals and MSPs remotely migrate operating systems, hardware, or application upgrades while preserving user customizations and machine “personalities.” This process helps “maintain productivity and consistency across an organization and enforce corporate standards and policies, such as power and printer policy.”

Together, Intel vPro technology and the KUSM functionality address power management and “green computing” initiatives at the client level rather than only within the datacenter. The Intel technology allows for systems to be powered up or down, and KUSM can establish and enforce policy settings, IT can enforce corporate social responsibility policies without compromising systems management, IT services, or user productivity levels. Furthermore, remote IT asset management reduces the need to physicall visit customer sites to perform maintenance or repair tasks.

Among the other new features, the solution now includes the Kaseya Mac Agent, extending remote, automated systems management to the Mac. The Kaseya API exposes functionality associated with service desk and asset management. It is accessible as a Web service (data is exchanged via XML), and the Web service login is encrypted.

For more information, visit http://www.kaseya.com.