Enterprise resource planning (ERP) systems have surfaced as popular applications for the manufacturing and service industries alike. But achieving the full benefits of an ERP implementation takes more than simply adding an SAP or Oracle solution to the network.
The idea of a central aggregation point for corporate data, tools and links accessed through a familiar browser interface appeals to firms whose information and business processes are scattered across many different reports, applications and systems. When Osram Sylvania created HR InfoNet, they overcame many challenges in building the portal, and a team philosophy of "think small" led to some large accomplishments.