03/01/2002

Manage Know-How

Businesses passed the "information overload" stage years ago, and a sea of promised solutions to the data problem often fails to deliver. In this issue we look at the state of the knowledge management market, and how some IT managers are coming to grips with the infoglut.


Columns

How Do You Prove Storage Value?

The old adage, "No one ever got fired for buying IBM (or EMC or Network Appliance)" still holds sway in most IT shops. That's in part because it's so difficult to answer basic questions about storage products.


Understanding Company Financials

Thinking about hiring a consultant, engaging a service provider or buying from a new supplier? Recommendations from satisfied friends and colleagues are important, of course, but for large expenditures your research should include a look at a company's financials.


Bye-Bye, Big Lou

IBM is now the last big-name builder of mainframes for the U.S. market, as Hitachi, Bull, Amdahl and others have dropped out.


Put a Good Security Staff in its Place

You've convinced top management, got the funding, and hired a crackerjack security staff. Congratulations! Now comes the really hard part. Having a good security staff won't mean a thing if those security pros aren't effectively integrated into your company, and if they can't develop solid lines of communication.


In-Depth

Sprint Mines Marketing Gold

Sprint's new data mining system yields rich stores of customer information.


The Identity Wars

In the battle for customers for single sign-on identity services, it appears to be Microsoft against everybody else.


Akamai Pushes the InfoEdge

Akamai uses massive parallelism to reach end users globally.


Akamai Pushes the InfoEdge

Akamai uses massive parallelism to reach end users globally.


Sprint Mines Marketing Gold

Sprint's new data mining system yields rich stores of customer information.


Managing Know-how

Managing and mining corporate information is a huge challenge...but there's light at the end of the tunnel.