Archives




Up Front With: The Customer's Voice Does Matter

Sam Albert delves into IBM's Personal Computer Systems Group to reveal that the PSG is alive and well and that "The Customer's Voice Does Matter."

The Paper Chase: Deploying Enterprise Information Management in Today's Print-Oriented World

Enterprise Information Management architecture is a flexible, scalable and extensible solution that provides the right information, to the right users, at the right time, in the right format for their use. The GartnerGroup predicts that, by 2002, 50 percent of the information contained in an organization's externally directed mission-critical documents will be available to the recipient in electronic form. This observation demonstrates the shift toward understanding why EIM comprises the best of all forms of information delivery, and allows organizations to move to the immediate and more cost-effective means of electronic delivery of information when their plans dictate.

The Need for Speed: Global Publisher John Wiley & Sons Looks to LANSA for Its Internet Solution

Global publisher John Wiley & Sons extends its core applications with the help of LANSA and IBM in an effort to meet customer needs and provide timely information. With thousands of book titles, journals and subscriptions, Wiley customers include college and public book stores, libraries, corporations and end-consumers. Wiley can now service all of these organizations by providing online customer service with realtime information.

The Industry: Now and Then

In this look at the past 10 years in the IT industry, pundits and professionals from the fields of data warehousing, e-business, the government sector -- even Linux! -- reflect on changes, both good and bad, and what is in store for the future.

Living Applications: E-Business Applications That Span the Business Life Cycle

We have only just begun to unlock the economic and business transformation potential of the Internet. To truly unleash the potential of this change agent, businesses require sound foundations for developing their e-applications. They require a development platform that aligns business experts with technology experts, and delivers the tactical, financial and organizational benefits that enable businesses to sustain their leadership advantage.

And Another Thing: Over a Barrel?

Mike Cohn asks if you're "Over a Barrel?" in a little poem about the good old days and how it used to be in IT.

Subsystem Recovery for ERP Systems Made Simple

ERP systems are typically business-critical applications that must remain online. System and database administrators must juggle the pressing requirements for fail-safe and responsive recoveries with non-stop database availability. Additionally, finding and keeping well-trained ERP systems staff is becoming increasingly difficult. Although subsystem recoveries for ERP systems are difficult, there are several strategies and tips to design a fast and effective ERP recovery strategy.

Issues & Insights: XML in Application Development

On the E-Business front, Mark Buchner finds that the possibilities for XML are limitless as he examines "XML in Application Development."