With the economy showing few signs of rebounding any time soon, what should business intelligence buyers do?
Immediate communication with a customer can quickly transform a poor customer experience into an exceptional one.
IT spending is under the microscope. How do you know you’re making the best investment decisions for network and server infrastructure? Business service management may be the answer IT and business users need.
Administrator rights let users do everything on a system, but these rights are also the target of malware and other vulnerabilities.
Dashboards are popular in helping business users see trends and understand data, but what's ahead for this visualization tool?
SaaS takes away the chore of installing tools and lets users focus on business impact -- but only if they ask the right questions.
MapReduce can help spread the computational chores between many computers. But what if the technology could be unleashed for all data, not just file-based data processing?
Threats delivered through the Web are increasing in number and severity. A Web filtering solution can reduce an enterprise’s vulnerability.
A faster, more powerful system is not the only way to make reporting faster and more efficient. Users need better reporting tools, too.
What on-demand BI can -- and cannot -- offer companies of any size.
DW vendors are as busy as bees
Networks are more heavily burdened than ever with data, voice, and video. How can enterprises ensure the performance of business applications across the network?
The key to smart IT spending just may be investments that simplify your network infrastructure.
How to avoid the top mistakes when managing uptime performance, and how you can maximize system availability.
“Be prepared” is one key to an expedited software license audit.
Imagine querying all enterprise information with the precision of SQL and the fuzziness of search. That’s the promise of unified information access.
How the terms software-as-a-service and shared services are being used, what they really mean, and where the technologies are headed.
How managing IT from a business-transaction perspective may guarantee service quality for end users.
A closer look at the components and best practices for success with your data loss prevention project.
How an enterprise’s culture affects its IT security