IT service metrics are simply tools to help you measure progress and determine success in achieving your goals. Here's how to use metrics wisely.
zEnterprise services 125 different capacity settings, but small mainframe shops may be best served by IBM's existing z10 BC system
Oracle has released an update of its Enterprise Pack for Eclipse 11g, extending its support to more Fusion Middleware components, Eclipse 3.6 "Helios" release and Java EE tools
The Government Accountability Office has released a major update of a management maturity framework that provides a flexible benchmark against which federal agencies can plan for and measure enterprise architecture program maturity
Microsoft announced a new mission-critical support option for organizations as part of its Microsoft Services consulting business.
What gets in the way of managing and controlling your virtual environment effectively, and what best practices can you use to avoid VM stall?
Top four questions to ask when selecting an enterprise content management solution
Organizations are typically targeted by more than one successful cyber criminal attack each week -- costing the average organization $3.8 million.
Don’t let rapidly evolving technologies and multi-vendor IT and communications environments create havoc and confusion in your organization.
In times of tight budgets, it's never been more important to squeeze the greatest value from your software licenses.
Is there a generation gap? IT pros of every generation share a surprising amount of common ground.
Confusion about the efficacy of SAS 70 seems to be more the rule than the exception. A new report suggests that a SAS 70 reality check is long overdue.
zEnterprise debuts at a critical time for IBM, which is the subject of unwelcome attention from would-be mainframe market regulators.
What defines "old" data, and how do you solve compatibility issues of legacy backups?
Sorting through legacy permissions can seem daunting; these suggestions will help you manage the project.
A council of global IT CIOs, in conjunction with research group Gartner Inc., has released a "code of conduct" for solution vendors on IT maintenance issues.
How to ensure security is part of the cloud adoption strategy.
Planning for a merger or acquisition can be tricky, but it's a bullet that most CIOs will have to bite.
The malware calm in the midst of a raging spam storm was almost eerie. Until last month, that is, when things took a turn -- for the worst.
The more information you have, the more you must worry about where it's stored and if your organization is in compliance with the global potpourri of industry and government regulations.