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If remote support solutions can relieve IT of some of its help-desk burden, why isn't it used more often or to better advantage? Read Article
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Social media isn't just a marketing channel you bolt on to your current plans. You need to understand its true business-wide impact. How should your IT organization prepare to embrace social media over the next 12 months?
A certification program backed by CA Technologies may help supply IT’s next generation of trained professionals.
SMBS are actively adopting private and public clouds as well as mobile computing and virtualization. Improved disaster preparedness is an extra benefit for many of these smaller enterprises.
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