Non-traditional players -- such as Thailand, Egypt, and South Africa -- have emerged as offshore contenders.
When will IT budgets feel the effects of the ongoing economic crisis?
How to justify the cost of a backup and recovery service provider
From smaller deals to an increased interest in China, the face of outsourcing is changing, a new survey reports
The worldwide market for IT services is booming—and the largest Indian services providers now threaten the market share of top global players
We explore what factors are important when organizations choose their outsourcing partners. Price isn’t the primary consideration.
We explore why organizations choose to outsource, where they move it, their use of multiple vendors, and success factors in choosing a service provider
We explore what IT is outsourcing, how much it costs, and the length of outsourcing contracts.
IT pros are surprisingly nuanced in their objections to, or support of, offshore outsourcing.
In spite of an economic recovery, it isn’t quite business as usual—or business-circa-1999—for beleaguered North American IT pros
Some mainframe and minicomputer programming vets have embarked on a very different career path—as outsourcing services providers
GM, Dell, and Gap all notched mega outsourcing deals, but Sprint Nextel backed out of its own outsourcing accord with IBM
How to make sure you and your oursourcing provider are in sync.
For certain in-demand IT skill sets, premium pay has actually increased
Integrating teams is the key to outsourcing success
Big Blue might have plans to hire at least 14,000 additional workers this year—in India
IT staff transferred to your service provider don't face a bright future
Implementing a preventive methodology helps establish a solid infrastructure, raising the outsourcing organization's accountability, forcing them to write better code
Some business customers are organizing “shadow” IT groups to replace IT resources that have been outsourced
Despite unimpressive results, offshore outsourcing market is growing rapidly. Even so, plenty of offshore adopters could bring it all back home again