The success of an ERP implementation should be judged on the basis of its capability to deliver output when, where and in the form that its users need. It is strongly recommended that an output management strategy be formulated at the oustet of the ERP implementation project. Otherwise, there is a good chance that a large and unexpected percentage of the ERP implementation budget will be spent on correcting and building printing capabilities into the ERP system.
The paper produced by a single court case can be overwhelming. A long paper-based process can frustrate the lawyers, judges and clerks that need to file and retrieve legal information during this electronic age. The Supreme Court of North Carolina answered these concerns by implementing a new streamlined, Web-based document submission process that provides "anytime, anywhere" access to legal information.