Reaching out to as many customers as possible means corporate e-business strategies need to consider strategic approaches to e-security as well.
A new technology for Linux
Just as explorers introduced disease to previously isolated populations, opening up corporate systems has added a slew of challenges. Although security policies were originally designed to keep unwanted intruders out, they now must also let the right people in, and do it as quickly and seamlessly as possible.
Rigorous security and high cost of ownership have kept mainframes safe from hackers. But as they become key players in e-business, mainframes could be at risk.
Vendors, integrators and service providers still have much to learn from CRM systems. As the technology evolves, so should your appreciation of how it can affect the bottom line.